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Swiss and Liechtenstein citizens facing serious difficulties can contact the Swiss representations or the FDFA Helpline. The FDFA only provides assistance when those affected have taken all reasonable measures to handle the situation and raise the funds they need.

Competent Swiss representation abroad

Last update 28.04.2022

Contact

+41 800 24-7-365 / +41 58 465 33 33

The Helpline FDFA deals as central contact point with matters relating to consular services.

365 days a year – around the clock 

helpline@eda.admin.ch

Skype: helpline-eda

Fax +41 58 462 78 66

vCard Helpline FDFA (VCF, 5.6 kB)

Twitter

Phone free of charge from abroad with Skype: helpline-eda

You will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype