Swiss and Liechtenstein citizens facing serious difficulties can contact the Swiss representations or the FDFA Helpline. The FDFA only provides assistance when those affected have taken all reasonable measures to handle the situation and raise the funds they need.

Competent Swiss representation abroad

Last update 28.01.2024

Contact

+41 800 24-7-365 / +41 58 465 33 33

365 days a year – around the clock 

The Helpline FDFA deals as central contact point with matters relating to consular services.

Fax +41 58 462 78 66

helpline@eda.admin.ch

vCard Helpline FDFA (VCF, 5.6 kB)

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Phone free of charge from abroad with Skype

You will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link:
Download Skype

Skype: helpline-eda

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