Call centres have been launched in Chui and Naryn oblast. Within a week five other call centres will be opened in the other regions to operate throughout the country.

The main goal of the call centers is to reduce hospitalization related to COVID-19 by providing timely and qualified medical consultations to the population. Providing the population with accurate and comprehensive information about the coronavirus and symptom-based remote counselling are essential to reduce the number of visits to health facilities.

When receiving calls from people complaining about symptoms similar to coronavirus, the operators will make a rapid clinical assessment of the patient's condition according to the algorithm and transfer the information to the mobile teams. The mobile teams will then assess the epidemiological situation on site, perform COVID-19 test and hospitalize patients if necessary.

This work is carried out within the Swiss project "Medical Education Reform in the Kyrgyz Republic", which is aimed to ensure quality medical care to the Kyrgyz population provided by well-trained medical personnel. The Government of Switzerland has been financing the heath project since 2013.  

The Bai-Alai Program is funded by the Government of Switzerland through the Swiss Agency for Development and Cooperation (SDC) and implemented by Helvetas Kyrgyzstan in cooperation with Aga-Khan Foundation. 

Realizing the need to take urgent measures to maintain the functioning of the food supply chains to mitigate major shocks that can especially affect the poor and the most vulnerable segments of the population, it was decided to allocate 45 tons of barley seeds, 20 tons of sainfoin seeds and 33 tons of nitrogen fertilizer as an aid to 320 households in Alai and Chon-Alai districts. These funds will help to grow fodder crops on 224 hectares of land. 

In addition, the Bai-Alai program will provide farmers in these areas with 300 seed doses of highly productive cattle breeds (Aberdeen Angus, Simmental and Schwitz) and 100 liters of liquid nitrogen for 300 farmers. These artificial insemination tools will be given to local insemination technicians so that they can help the local population. 

The Bai-Alai program facilitates the growth of local and regional markets to improve living conditions of the people in Alai and Chon Alai districts.