The awarding ceremony was organized in the framework of the Public Service Improvement Project. This project helps to improve living conditions of people in rural areas through improved quality, access and sustainability of public services provided by municipalities. It is implemented by Helvetas Swiss Intercooperation in Kyrgyzstan and the Development Policy Institute with the financial support of the Swiss Agency for Development and Cooperation.

The competition for the best Service Improvement Action Plan was launched amongst municipalities of the Jalal-Abad and Issyk-Kul provinces. One of the requirements for participation was a contribution of at least 10% of the total amount by municipalities. Remarkably enough, applicants committed to co-finance around 50% of the project costs themselves. This demonstrates the importance and urgency of improving local service delivery.

The Service Improvement Action Plan is a systematic method that enables to identify priority public and municipal services as well as to plan and to improve their organization and execution. The municipalities used this method with the support of the Public Service Improvement Project.

“It is crucial to keep in mind that improving service provision is an ongoing process”, - said Danielle Meuwly Monteleone, Deputy Head of Mission of the Embassy of Switzerland in the Kyrgyz Republic. “It is not only about procurement of new equipment or construction of infrastructure. It is mostly about good management by local self-governments, ensuring that maintenance costs can be covered and that service delivery can be sustained in the long run”.

The municipalities will improve service provision for drinking water supply; school and preschool education services; recreation services for children and youth and public utilities. The list of 17 winning projects presented by 13 municipalities of Jalal-Abad and Issyk-Kul provinces is as follows: 

1. Toktogul – improvement of housing and communal services

2. Kurmanbek – improvement of access to clean drinking water

3. Beshik-Jon – improvement of access to clean drinking water

4. Jany-Jol, Toktogul dsitrict – improvement of housing and communal services

5. Kenesh – improvement of access to clean drinking water

6. Avletim – improvement of street lighting

7. Jany-Jol, Aksy district – improvement of street lighting

8. Torkent – improvement of secondary education services (canteen)

9. Avletim – improvement of preschool education services

10. Kok-Irim – improvement of preschool education services

11. Kargalyk – improvement of recreation services (park)

12. Toktogul – improvement of recreation services for children

13. Toguz-Toro – improvement of secondary education services (canteen)

14. Kenesh – improvement of housing and communal services

15. Kurmanbek – improvement of preschool education services

16. Balykchy – improvement of recreation services (park)

17. Aral - improvement of access to clean drinking water

     

    Earlier in 2016, the project supported 14 initiatives to improve services provided by 12 municipalities worth more than 42 million som.

     

Switzerland is financing the Public Service Improvement project, which supported the implementation of a 35 Service Improvement Action Plans for a total of 91 million soms, including municipal contributions amounting to almost 28 million soms. The project aims to improve the efficient and quality of public services at local level.

The Swiss grant for the four municipalities mentioned above amounts 18 million soms, while the contribution of the municipalities amounts 4 million. Switzerland joins forces with the municipalities to finance priority projects identified through a participatory process involving all citizens and selected through a competitive process involving more than 40 municipalities. Service Improvement Action Plans describing how the project was selected, how maintenance and sustainability will be ensured, who the beneficiaries would be and how implementation will be monitored were submitted by the municipalities to a selection committee.

In Chon-Bagysh village of Sakaldy municipality, the drinking water system was rehabilitated and upgraded, enabling 450 households to be connected to the water system. In order to finance operational costs and maintenance, a fair tariff for drinking water was introduced after being discussed and approved by the citizens. In the Lenin municipality of Suzak rayon, a recreational park was rehabilitated and equipped with benches, LED lights and a playground for children. In Masy municipality, the kindergarten "Altyn-Beshik" was rehabilitated and equipped, allowing 181 children to benefit for pre-school education; 16 new staff was recruited and their salary will be financed by the municipality.

In Bostery municipality, classes adapted for childre with special needs were opened for the first time in the Issyk-Kul region. To ensure sustainability of the service, these classes were opened within the “Mamytov” school-gymnasium. By studying in such classes, children with special needs will benefit from quality education and communication with their peers. In Kumbel municipality, over 800 residents of a new suburban settlement could access safe drinking water thanks to the installation of a new drinking water supply system. To ensure the sustainability of the drinking water service provision, the municipality introduced innovative management decisions, including outsourcing and calculation of adequate tariff levels.

“It is crucial to keep in mind that improving service provision is an ongoing process. It is not only about procurement of new equipment or renovation of buildings. It is mainly about efficient, transparent and participatory management of local resources by local self-governments in order to ensure delivery of most needed and quality services to the population. The aim of the Swiss grant, which was complemented with local contribution, was to respond to immediate needs while developing mechanisms that enhance relations between citizens and local governments, enhance accountability of the local authorities and ensure sustainability of the infrastructures financed by the project", - said Véronique Hulmann, Ambassador of Switzerland to the Kyrgyz Republic, during her trip in the Jalal-Abad region.