COVID-19: Opening hours / Reachability by telephone

The counter will remain closed for general, unannounced public traffic until Friday, 22 January 2021 due to the lockdown in Austria.

However, previously arranged and confirmed online appointments (ID cards/visas) can still be made. ID card appointments can be reserved online on Tuesdays, Wednesdays and Thursdays from 2 to 4 pm.

When visiting the embassy, ​​the safety instructions (PDF, 273.6 kB) must be observed. Please send inquiries by email to: wien.cc@eda.admin.ch

Please note that telephone enquiries are answered in the morning from 09:00 to 12:00 and in the afternoon from 14:00 to 16:00.

On Friday afternoons no telephone enquiries will be answered.

Services and visa

All consular services and visa support for residents of the countries listed below are provided by theRegional Consular Centre Vienna. Information can be found on the websites concerned:

Austria – Services
Austria – Visas

Bosnia and Herzegovina
Croatia
Liechtenstein
Slovakia
Slovenia
Czech Republic
Hungary