COVID-19: Opening hours / Reachability by telephone

The counter will remain closed for general, unannounced public traffic until Friday, 22 January 2021 due to the lockdown in Austria.

However, previously arranged and confirmed online appointments (ID cards/visas) can still be made. ID card appointments can be reserved online on Tuesdays, Wednesdays and Thursdays from 2 to 4 pm.

When visiting the embassy, ​​the safety instructions (PDF, 273.6 kB) must be observed. Please send inquiries by email to: wien.cc@eda.admin.ch

Please note that telephone enquiries are answered in the morning from 09:00 to 12:00 and in the afternoon from 14:00 to 16:00.

On Friday afternoons no telephone enquiries will be answered.

COVID-19

Latest news

For information related to the Novel Coronavirus (COVID-19) kindly consult the information and directives of the local authorities and the recommendations of the World Health Organization (WHO).
Austrian Federal Ministry of Social Affairs, Health, Care and Customer Protection
WHO

On state level, the Federal Office of Public Health of Switzerland FOPH informs and publishes travel advice accordingly.
FHPO  

The Travel Advice FDFA (in German, French and Italian) offers travelers basic information for travel preparation. They are to be considered as a complementary source of information.
Travel Advice FDFA

Measures on the Swiss border:
State Secretariat for Migration SEM

Smaller border crossings are closed and border traffic is channeled to larger border crossings. List of border crossings to be closed:
Federal Customs Administration FCA
Unfortunately this content is not available in English. The following language versions are available:
German
French
Italian

For urgent requests, kindly contact the
FDFA Helpline (Tel. +41 800 24-7-365 / +41 58 465 33 33)
helpline@eda.admin.ch

Detailed information can be found on the German page.

Services and visa

All consular services and visa support for residents of the countries listed below are provided by theRegional Consular Centre Vienna. Information can be found on the websites concerned:

Austria – Services
Austria – Visas

Bosnia and Herzegovina
Croatia
Liechtenstein
Slovakia
Slovenia
Czech Republic
Hungary