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FDFA Helpline


Effingerstrasse 27
3003 Bern

Additional information

The Helpline FDFA deals as central contact point with matters relating to consular services.

365 days a year – around the clock 

Skype: helpline-eda

Phone free of charge from abroad with Skype

Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype

Consular activities and Visa